E-Cigarette KnowledgeBase and FAQ for Electronic Cigarettes - ProSmoke E-Cig Usage and Maintenance http://www.prosmokestore.com/kb/category/10 en-us KnowlageBase RSS Generator My e-cigarette or electronic cigarette flavored cartridges taste sweet. Is this normal? http://www.prosmokestore.com/kb/article/AA-00367 Since ProSmoke is one of the only companies to use a main base of VG (Vegetable Based) liquid, some users will taste a slight sweetness to the vapor when transitioning to electronic cigarettes; especially compared traditional cigarettes with combustible smoke. 

This is completely…]]> Wed, 19 Jun 2013 20:18:00 +0000 http://www.prosmokestore.com/kb/article/AA-00367 My battery charger turned green right away during my initial charge, do I still need to leave the battery on the charger for 8 hours? http://www.prosmokestore.com/kb/article/AA-00353 We do recommend the priming charge for an extended length of time for the initial charge only, despite the charging indicator turning green.  Please note since all components are tested prior to shipment, your batteries will already have an initial charge and might indicate a full charge…]]> Sat, 26 Jan 2013 22:08:23 +0000 http://www.prosmokestore.com/kb/article/AA-00353 My battery indicated a full charge right away when charging the first time. Is this normal? http://www.prosmokestore.com/kb/article/AA-00351 We do recommend the priming charge for an extended length of time for the initial charge only, despite the charging indicator turning green.  Please note since all components are tested prior to shipment, your batteries will already have an initial charge and might indicate a full charge…]]> Mon, 14 Jan 2013 01:08:22 +0000 http://www.prosmokestore.com/kb/article/AA-00351 My e-cigarette battery is blinking. What does this mean? http://www.prosmokestore.com/kb/article/AA-00350 Your ProSmoke batteries will blink or flash under multiple scenarios.

If your e-cigarette blinks during usage about 2 to 5 times, this is the safety mechanism activating and letting you know that you have been overusing the e cigarette and should stop using for 1-2 minutes or as needed. …]]> Sun, 13 Jan 2013 20:50:27 +0000 http://www.prosmokestore.com/kb/article/AA-00350 Why can I still charge my e-cigarette battery more on the home/usb charger after charging with the portable charging case? http://www.prosmokestore.com/kb/article/AA-00346 Thu, 27 Dec 2012 03:49:08 +0000 http://www.prosmokestore.com/kb/article/AA-00346 Why is my home charger able to charge my battery more after my portable charging case says the battery is charged? http://www.prosmokestore.com/kb/article/AA-00343 The charging case typically charges a battery to around 95% or more of its total capacity to indicate it is charged.  Since the charging capacity of the battery case, compared to a powered plug, is less, in order not to waste the remaining ]]> Thu, 27 Dec 2012 03:41:24 +0000 http://www.prosmokestore.com/kb/article/AA-00343 How do I properly use an e-cigarette? http://www.prosmokestore.com/kb/article/AA-00336
Figuring out e-cigarettes can be difficult for a new user. When you are so used to smoking a paper wrapped tobacco cigarette, with a filter, you can often get frustrated when trying your first e-cigarette. Many people actually get discouraged to the point that they go back to traditional cigarettes.…]]> Tue, 30 Oct 2012 17:33:20 +0000 http://www.prosmokestore.com/kb/article/AA-00336 My battery is not lasting as long as expected. How can I fix this battery life issue? http://www.prosmokestore.com/kb/article/AA-00317
When starting to use your electronic cigarette, it is important to ensure you have fully charged the e-cig batteries and fully read the instruction manual.  As with any premium e-cigarette, there is a slight break in period for all batteries. As you continue to use your e-cigarette during…]]> Mon, 20 Feb 2012 20:35:52 +0000 http://www.prosmokestore.com/kb/article/AA-00317 What is ColorID and why is it important? http://www.prosmokestore.com/kb/article/AA-00314
E-cigarette ColorID™ is an industry's first and  exclusive feature only to ProSmoke and not available from any other manufacturer!

Electronic cigarette users have a wide variety of flavors to choose from and h]]> Wed, 15 Feb 2012 06:34:10 +0000 http://www.prosmokestore.com/kb/article/AA-00314 Are ProSmoke's e-cigarette products, cartridges, or accessories compatible with other brands? http://www.prosmokestore.com/kb/article/AA-00304
Each component of the ProSmoke system has been engineered and designed to work together for the absolute top performance.  Unlike other companies which just slap a logo on someone else product and design, we have thousands of hours of research and development for each single component. …]]> Thu, 20 Oct 2011 19:56:09 +0000 http://www.prosmokestore.com/kb/article/AA-00304 It tastes like a different flavor or the last flavor I used when I smoke my e-cigarette. How do I fix this? http://www.prosmokestore.com/kb/article/AA-00297 As your atomizer continues to break in while you start to use your ProSmoke, you will notice better throat hits, more flavor and better performance.  If you are getting a flavor that is different than your cartridge currently on your ProSmoke e-cigarette, it is because there is still flavor…]]> Fri, 16 Sep 2011 03:00:54 +0000 http://www.prosmokestore.com/kb/article/AA-00297 I live in the UK or outside of the United States, does your wall plug work where I live? http://www.prosmokestore.com/kb/article/AA-00291
All Starter kits come with a wall plug and USB cable designed to work together to charge the unit by plugging it into a wall or USB equipped device.  The wall plug is designed for U.S. sockets and not abroad.  Since the USB charging cable is universal to USB ports, this can be used…]]> Tue, 30 Aug 2011 23:39:18 +0000 http://www.prosmokestore.com/kb/article/AA-00291 There is a sponge or cotton like material stuck to my atomizer, what is this? http://www.prosmokestore.com/kb/article/AA-00289
There is a material inside of each flavored cartridge that holds the liquid solution that is vaporized by the atomizer when "smoking".  It almost looks like a sponge or squishy material and what we call the "wick".  It is specially designed with unique…]]> Mon, 22 Aug 2011 19:54:12 +0000 http://www.prosmokestore.com/kb/article/AA-00289 ProSmoke Electronic Cigarette Online Manual And Quick Start Guide http://www.prosmokestore.com/kb/article/AA-00288 GETTING STARTED

Charging the ProSmoke Portable Charging Case:

]]> Sun, 21 Aug 2011 15:26:56 +0000 http://www.prosmokestore.com/kb/article/AA-00288 Can I charge my portable e-cigarette charging case and a battery at the same time? http://www.prosmokestore.com/kb/article/AA-00287

You ARE able to charge the portable case with the provided cable while charging a battery at the same time with no issues.

]]> Wed, 10 Aug 2011 05:12:01 +0000 http://www.prosmokestore.com/kb/article/AA-00287 What is dripping or direct dripping? Can I drip with the ProSmoke Electronic Cigarette? http://www.prosmokestore.com/kb/article/AA-00278
Direct Dripping, or just "dripping", is when you drip e-liquid directly onto the bridge of your atomizer, instead of relying on the cartridge filler to "wick" the juice to the atomizer.  This IS possible with the ProSmoke but not recommend since the e-liquid can leak into the atomizer…]]> Fri, 08 Jul 2011 15:33:23 +0000 http://www.prosmokestore.com/kb/article/AA-00278 Do I need to fully charge my batteries for 8 hours the first time? http://www.prosmokestore.com/kb/article/AA-00276
We do recommend the priming charge for an extended length of time for the initial charge only, despite the charging indicator turning green.  Please note since all components are tested prior to shipment, your batteries will already have an initial charge and might indicate a full charge…]]> Tue, 28 Jun 2011 23:19:38 +0000 http://www.prosmokestore.com/kb/article/AA-00276 How do I use my ProSmoke Portable Charging E-cigarette Case? http://www.prosmokestore.com/kb/article/AA-00250 How to charge your ProSmoke Portable Charging Case:

  • Using the included USB cable, you can charge your portable charging case with a computer or with the adapter included in the starter kit.  We recommend an initial charge of 8 hours to fully prime the battery but it is not required]]> Tue, 31 May 2011 18:55:40 +0000 http://www.prosmokestore.com/kb/article/AA-00250 What does it mean when the LED indicator light flashes on my ProSmoke E-cigarette?? http://www.prosmokestore.com/kb/article/AA-00241 The blue flashing light at the top of the e-cig, indicates that the battery is low and needs to be recharged.  Please follow the instruction guide to charge your battery.

    ]]>     Tue, 17 May 2011 06:33:36 +0000 http://www.prosmokestore.com/kb/article/AA-00241     Is there a ProSmoke e-cigarette manual available online? http://www.prosmokestore.com/kb/article/AA-00220

    There sure is!  Click here

    ]]>     Tue, 12 Apr 2011 16:59:44 +0000 http://www.prosmokestore.com/kb/article/AA-00220     How do I use my ProSmoke Electronic Cigarette? http://www.prosmokestore.com/kb/article/AA-00219 ProSmoke products are very convenient and easy-to-use! When you are ready to use it, simply put it in your mouth and inhale. The cigarette automatically engages and turns off when done. There is nothing else to do but enjoy!

    GETTING STARTED

    Char]]> Tue, 12 Apr 2011 16:59:12 +0000 http://www.prosmokestore.com/kb/article/AA-00219 How long do atomizers last and when should I replace it? http://www.prosmokestore.com/kb/article/AA-00214 Depending on your smoking style and e-cigarette care and maintenance, your atomizer will last up to 75,000 to 150,000 puffs. Thats over twice as long as our nearest competitor!  Regular maintenance and upkeep can keep your atomizer going for months and months with heavy usage.

    Two…]]> Tue, 12 Apr 2011 16:53:18 +0000 http://www.prosmokestore.com/kb/article/AA-00214