E-Cigarette KnowledgeBase and FAQ for Electronic Cigarettes - ProSmoke E-Cig Product Information http://www.prosmokestore.com/kb/category/9 en-us KnowlageBase RSS Generator How big is your disposable electronic cigarette? http://www.prosmokestore.com/kb/article/AA-00357 The award winning and best disposable e-cigarette from ProSmoke is about 110mm in length and just under 9mm in diameter; Just a teeny bit larger than a 100 style regular cigarette.  The larger size gives it a larger capacity for a single use cigarette and incredible performance, equaling up…]]> Tue, 26 Feb 2013 20:46:29 +0000 http://www.prosmokestore.com/kb/article/AA-00357 What is the difference between a Disposable e-cigarette and the Regular E-cigarette kit options? http://www.prosmokestore.com/kb/article/AA-00355 Disposable e-cigarette works the same as our traditional e-cigarette kits but are designed to be used until they run out and then disposed of. 

Disposables are intended for customers that:

  • Aren't sure if electronic cigarettes are going to be right for them and want to try…]]> Mon, 18 Feb 2013 21:11:49 +0000 http://www.prosmokestore.com/kb/article/AA-00355 My throat and mouth seem very dry after starting to smoke my e-cigarette. Is this normal? http://www.prosmokestore.com/kb/article/AA-00341 This is completely normal while getting started with electronic cigarettes.  The chemical properties of the e-liquids used to produce the vapor are what is called humectants. Humectants have the ability to draw in and retain moisture from the air or surfaces.  Our vegetable based solution…]]> Thu, 20 Dec 2012 19:19:45 +0000 http://www.prosmokestore.com/kb/article/AA-00341 What is the difference between the Super Starter Kit and Deluxe electronic cigarette kit? http://www.prosmokestore.com/kb/article/AA-00339 Since not every customer wants the same thing, ProSmoke has given a variety of ]]> Wed, 05 Dec 2012 22:49:27 +0000 http://www.prosmokestore.com/kb/article/AA-00339 Do you ever use ingredients in your cartridges or e-liquid that affect allergies? Things like nuts, shellfish, or other ingredients... http://www.prosmokestore.com/kb/article/AA-00332
    Since there are literally thousands and thousands of things people are allergic to it is nearly impossible to create a consumable product that is free of every single allergen. With that said we take extreme precautions and have stringent quality control to assure our products are free of…]]>     Mon, 28 May 2012 17:25:09 +0000 http://www.prosmokestore.com/kb/article/AA-00332     Does the vapor amount or throat hit increase or decrease with different nicotine levels? http://www.prosmokestore.com/kb/article/AA-00328
    Since the percentages of ingredients change as the nicotine levels decrease or increase, you will typically find the higher level nicotine cartridges give a more robust throat hit and flavor experience for you to enjoy if you choose to gradually lower the nicotine levels over time.

    We…]]> Sun, 13 May 2012 05:33:05 +0000 http://www.prosmokestore.com/kb/article/AA-00328 What ColorID color is which flavored e-cigarette cartridge flavor? http://www.prosmokestore.com/kb/article/AA-00325
    You can view the variety colors on the product page here:

    http://www.prosmokestore.com/store/ecig-variety-cartridge-pack/prod_27.html

    Most flavors typically correspond with the flavor/color in]]> Sat, 21 Apr 2012 04:39:16 +0000 http://www.prosmokestore.com/kb/article/AA-00325 What ingredients are in your cartridges? http://www.prosmokestore.com/kb/article/AA-00322 The ingredients of each cartridge will vary based on the flavor and nicotine level you have selected.

    The main ingredients of our own cartridge and e-liquid are: 

    • Pharmaceutical Grade Vegetable Glycerin Base (Glycerin USP)
    • Double Distilled Purified…]]> Thu, 05 Apr 2012 16:26:16 +0000 http://www.prosmokestore.com/kb/article/AA-00322 Are all of your components made in the United States? http://www.prosmokestore.com/kb/article/AA-00321
      ProSmoke has a goal to have over 50% of all major components manufactured in the U.S. within 1 year;  75% in two.  As with many companies, some components will simply never be cost effective enough to manufacture stateside. but as we continue to grow and set the standards for the industry,…]]>       Thu, 05 Apr 2012 01:00:58 +0000 http://www.prosmokestore.com/kb/article/AA-00321       Do your e-cigarette cartridges contain soy, egg, or seafood ingredients? http://www.prosmokestore.com/kb/article/AA-00320
      The base of our cartridges is made of Vegetable Glycerin.  Vegetable oils provide the raw materials for production of vegetable glycerin, or glycerine. Lecithin occurs naturally in soybeans as well as egg yolks and seafood and is naturally contained in any product with Vegetable Glycerin.

      ]]>       Mon, 12 Mar 2012 17:38:43 +0000 http://www.prosmokestore.com/kb/article/AA-00320       Are e-cigarette batteries safe and do they have certifications or e-cig standards? http://www.prosmokestore.com/kb/article/AA-00315
      At ProSmoke, the safety of our product is a top concern.  In addition to our manufacturing facilities having the industries top certifications, we once again lead the industry with extra certifications on our product.  Our batteries have CE (EMC), ROHS, MSDS, SGS, & UN38.3…]]>       Thu, 16 Feb 2012 05:38:34 +0000 http://www.prosmokestore.com/kb/article/AA-00315       What is ColorID and why is it important? http://www.prosmokestore.com/kb/article/AA-00314
      E-cigarette ColorID™ is an industry's first and  exclusive feature only to ProSmoke and not available from any other manufacturer!

      Electronic cigarette users have a wide variety of flavors to choose from and h]]> Wed, 15 Feb 2012 06:34:10 +0000 http://www.prosmokestore.com/kb/article/AA-00314 Are ProSmoke's e-cigarette products, cartridges, or accessories compatible with other brands? http://www.prosmokestore.com/kb/article/AA-00304
      Each component of the ProSmoke system has been engineered and designed to work together for the absolute top performance.  Unlike other companies which just slap a logo on someone else product and design, we have thousands of hours of research and development for each single component. …]]>       Thu, 20 Oct 2011 19:56:09 +0000 http://www.prosmokestore.com/kb/article/AA-00304       Is the VG (Vegetable Glycerin) used in your product Pharmaceutical Grade? http://www.prosmokestore.com/kb/article/AA-00301
      The VG based solution used in our cartridges is all pharmaceutical USP grade VG. 

      As the first company to use VG in their entire product line, we have continued to be an industry leader by using only the best and highest quality ingredients available.  Our competitors are two…]]> Tue, 18 Oct 2011 15:33:20 +0000 http://www.prosmokestore.com/kb/article/AA-00301 I live in the UK or outside of the United States, does your wall plug work where I live? http://www.prosmokestore.com/kb/article/AA-00291
      All Starter kits come with a wall plug and USB cable designed to work together to charge the unit by plugging it into a wall or USB equipped device.  The wall plug is designed for U.S. sockets and not abroad.  Since the USB charging cable is universal to USB ports, this can be used…]]>       Tue, 30 Aug 2011 23:39:18 +0000 http://www.prosmokestore.com/kb/article/AA-00291       There is a sponge or cotton like material stuck to my atomizer, what is this? http://www.prosmokestore.com/kb/article/AA-00289
      There is a material inside of each flavored cartridge that holds the liquid solution that is vaporized by the atomizer when "smoking".  It almost looks like a sponge or squishy material and what we call the "wick".  It is specially designed with unique…]]>       Mon, 22 Aug 2011 19:54:12 +0000 http://www.prosmokestore.com/kb/article/AA-00289       ProSmoke Electronic Cigarette Online Manual And Quick Start Guide http://www.prosmokestore.com/kb/article/AA-00288 GETTING STARTED

      Charging the ProSmoke Portable Charging Case:

      ]]>       Sun, 21 Aug 2011 15:26:56 +0000 http://www.prosmokestore.com/kb/article/AA-00288       What is dripping or direct dripping? Can I drip with the ProSmoke Electronic Cigarette? http://www.prosmokestore.com/kb/article/AA-00278
      Direct Dripping, or just "dripping", is when you drip e-liquid directly onto the bridge of your atomizer, instead of relying on the cartridge filler to "wick" the juice to the atomizer.  This IS possible with the ProSmoke but not recommend since the e-liquid can leak into the atomizer…]]>       Fri, 08 Jul 2011 15:33:23 +0000 http://www.prosmokestore.com/kb/article/AA-00278       Do you offer any other LED colors on the e-cigarette besides blue? http://www.prosmokestore.com/kb/article/AA-00275
      With years of experience producing and selling electronic cigarettes, we have now decided to only offer our ProSmoke E-cigarette with a blue LED.  This decision was made based on sales experience, customer surveys and inputs.  Customers love the blue LED and find it distinguished,…]]>       Tue, 28 Jun 2011 12:55:14 +0000 http://www.prosmokestore.com/kb/article/AA-00275       What nicotine levels are available with e-cigarettes? http://www.prosmokestore.com/kb/article/AA-00267 Yes, the level are very similar to traditional cigarettes and follow the same increments

                                                   …]]> Fri, 24 Jun 2011 14:47:22 +0000 http://www.prosmokestore.com/kb/article/AA-00267 What comes with the ProSmoke Starter Kit? http://www.prosmokestore.com/kb/article/AA-00264
      Since not every customer wants the same thing, ProSmoke has given a variety of e-cigarette starter kit options to accommodate all needs! As you increase the level of starter kit, you will get more cartridges and either a Portable Carrying Case with the Super Starter Kit or a Portable Charging…]]>       Sat, 18 Jun 2011 05:45:16 +0000 http://www.prosmokestore.com/kb/article/AA-00264       Do the ProSmoke cartridges come in different flavors? http://www.prosmokestore.com/kb/article/AA-00255
      Yes! We currently have numerous flavors for you to choose from: Classic Tobacco, Magnificent Menthol, Very Cherry, Vivid Vanilla, Coffee Jolt, Chocolate.  .

      ]]>       Wed, 01 Jun 2011 18:25:04 +0000 http://www.prosmokestore.com/kb/article/AA-00255       What is the difference between your ProSmoke Regular Starter Kit, Super Starter Kit, and Deluxe Starter Kit? http://www.prosmokestore.com/kb/article/AA-00248
      Since not every customer wants the same thing, ProSmoke has given a variety of e-cigarette starter kit options to accommodate all needs!  As you increase the level of starter kit, you will get more cartridges and either a Portable Carrying Case with the Super Starter Kit or a Portable Charging…]]>       Mon, 30 May 2011 23:09:54 +0000 http://www.prosmokestore.com/kb/article/AA-00248       Does it feel like a real cigarette? http://www.prosmokestore.com/kb/article/AA-00218 Absolutely! We have thousands of customers every week tell us how much it feels like a real cigarette. The action, taste, and feel are all very similar!

      ]]>       Tue, 12 Apr 2011 16:58:02 +0000 http://www.prosmokestore.com/kb/article/AA-00218       Can I use e-liquid to refill my e-cigarette cartridges? http://www.prosmokestore.com/kb/article/AA-00217

      Absolutely!  Tons of research has gone into making our e-liquid the best on the market and designed specifically for the ProSmokes atomizer and battery and giving you maximum flavor, vapor and safety.  For those who still wish to use a different e-liquid, you can refill…]]> Tue, 12 Apr 2011 16:57:40 +0000 http://www.prosmokestore.com/kb/article/AA-00217 Are the nicotine level of e-cigarettes the same as traditional cigarettes http://www.prosmokestore.com/kb/article/AA-00216 In practice, you can smoke an electronic cigarette as long or as short as you want. So, perhaps the more pertinent question to ask is not how much nicotine each cartridge contains, but rather how you plan to smoke your electronic cigarette. Personally, I smoked Parliament Lights and found the medium…]]> Tue, 12 Apr 2011 16:54:32 +0000 http://www.prosmokestore.com/kb/article/AA-00216 How long does the battery last and when do I charge it? http://www.prosmokestore.com/kb/article/AA-00215

      A single battery charge will last approximately 100 to 200 mouthfuls, depending on the intensity and quantity of puffs. The indicator light tip will blink when the battery is getting low on power.

      We encourage you to carry with you an extra, charged battery.

      Charge…]]> Tue, 12 Apr 2011 16:53:56 +0000 http://www.prosmokestore.com/kb/article/AA-00215 How long do atomizers last and when should I replace it? http://www.prosmokestore.com/kb/article/AA-00214 Depending on your smoking style and e-cigarette care and maintenance, your atomizer will last up to 75,000 to 150,000 puffs. Thats over twice as long as our nearest competitor!  Regular maintenance and upkeep can keep your atomizer going for months and months with heavy usage.

      Two…]]> Tue, 12 Apr 2011 16:53:18 +0000 http://www.prosmokestore.com/kb/article/AA-00214 What do e-cigarettes taste and smell like? http://www.prosmokestore.com/kb/article/AA-00213

      Most users of our product will tell you the flavor or taste of our products closely replicate cigarettes and cigars. Our cartridges are available in popular smoking flavors like regular "tobacco" and menthol flavors, as well as ]]> Tue, 12 Apr 2011 16:50:16 +0000 http://www.prosmokestore.com/kb/article/AA-00213 How long do your cartridges last and when do I replace them? http://www.prosmokestore.com/kb/article/AA-00212 Depending on your smoking style, our cartridges can last up to the equivalent of 15 - 25 traditional cigarettes (Some clients have even estimated 30!). Thats over a full pack of cigarettes and WAY MORE VALUE THAN OUR COMPETITION!

      If you experience little or no v]]> Tue, 12 Apr 2011 16:49:19 +0000 http://www.prosmokestore.com/kb/article/AA-00212 Is there any maintenance involved with using the ProSmoke electronic cigarette? http://www.prosmokestore.com/kb/article/AA-00211
      Our product is very easy to use and does not require scheduled maintenance. In general, the only normal actions required are charging and replacing batteries, as well as replacing the cartridges when needed. 

      To see other maintenance related issues such as when to replace the atomizer…]]> Tue, 12 Apr 2011 16:47:25 +0000 http://www.prosmokestore.com/kb/article/AA-00211 What is the ProSmoke warranty? http://www.prosmokestore.com/kb/article/AA-00210 We have one of the best warranty on the market!  It is a 365 (1 Full Year Warranty) on all electronic components! It is guaranteed if purchased from our website, for a period of 12 months from the date of purchase. If the product fails to operate satisfactorily, contact us ]]> Tue, 12 Apr 2011 16:45:00 +0000 http://www.prosmokestore.com/kb/article/AA-00210