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How do I check my order status?
Author: ProSmoke Electronic Cigarettes Views: 3358 100 Rating/ 2 Voters

You can check your order status and review any orders in your account at any time by viewing your ORDER HISTORY in the MY ACCOUNT section of the website.


ORDER STATUS DEFINITIONS IN YOUR ACCOUNT

  1. Pending (New Order) - Order has been created but no payment has been completed. Once payment is completed, the order status will change to ‘Processing’. If no payment is made, the order will automatically be cancelled in the system in 7-10 days.
  2. Processing (See order notes) - Payment may or may have not cleared or the order hasn't been dealt with yet.
  3. Order Processed and Shipped - Order has been paid for and dispatched within 72 hours of notification. Goods should arrive shortly. Tracking information may be available within 24 hours of your shipment beginning its transit.
  4. Declined (See order notes) - Order has been declined. More information may be available in the order notes.
  5. Failed Fraud Review - Payment for the order has failed external/internal fraud review.
  6. Cancelled - Order has been cancelled. Reasons for order cancellation should show in your order notes. Please note that new orders which have not been paid for within a certain time scale may automatically be cancelled.
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WARNING: This product is intended for use by persons 18 or older, and not by children, women who are pregnant or breast feeding, or persons with or at risk of heart disease, high blood pressure, diabetes, or taking medicine for depression or asthma. If you have a demonstrated allergy or sensitivity to nicotine or any combination of inhalants, consult your physician before using this product. This product is sold purely for recreational purposes - it is not a smoking cessation product and has not been tested as such. You must be over the legal age in your state to buy or use this product.

Nicotine is highly addictive and habit forming. Keep out of reach of children. This product contains Nicotine, a chemical known to the state of California to cause birth defects or other reproductive harm.