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  • ProSmoke E-Cig Usage and Maintenance(15)
1 How do I use my ProSmoke Electronic Cigarette? Featured

ProSmoke products are very convenienct and easy-to-use! When you are ready to use it, simply put it in your mouth and inhale. The cigarette automatically engages and turns off when done. There is nothing else to do but enjoy! For a full Online Manual or Troubleshooting…

2 Are ProSmoke's e-cigarette products, cartridges, or accessories compatible with other brands?

Each component of the ProSmoke system has been engineered and designed to work together for the absolute top performance. Unlike other companies which just slap a logo on someone else product and design, we have thousands of hours of research and development…

3 Can I charge my portable e-cigarette charging case and a battery at the same time?

You ARE able to charge the portable case with the provided cable while charging a battery at the same time with no issues.

4 Do I need to fully charge my batteries for 8 hours the first time?

We do recommend the priming charge for an extended length of time for the initial charge only, despite the charging indicator turning green. It is not required to start smoking but is highly recommended. What’s the difference between a normal (formatting)…

5 How do I use my ProSmoke Portable Charging E-cigarette Case?

How to charge your ProSmoke Portable Charging Case: Using the included USB cable, you can charge your portable charging case with a computer or with the adapter included in the starter kit. We recommend an initial charge of 8 hours to fully prime the battery…

6 How long do atomizers last and when should I replace it?

Depending on your smoking style and e-cigarette care and maintenance, your atomizer will last up to 75,000 to 150,000 puffs. Thats over twice as long as our nearest competitor! Regular maintenance and upkeep can keep your atomizer going for months and months…

7 I live in the UK or outside of the United States, does your wall plug work where I live?

All Starter kits come with a wall plug and USB cable designed to work together to charge the unit by plugging it into a wall or USB equipped device. The wall plug is designed for U.S. sockets and not abroad. Since the USB charging cable is universal to USB…

8 Is there a ProSmoke e-cigarette manual available online?

There sure is! Click here

9 It tastes like a different flavor or the last flavor I used when I smoke my e-cigarette. How do I fix this?

As your atomizer continues to break in while you start to use your ProSmoke, you will notice better throat hits, more flavor and better performance. If you are getting a flavor that is different than your cartridge currently on your ProSmoke e-cigarette,…

10 My battery is not lasting as long as expected. How can I fix this battery life issue?

When starting to use your electronic cigarette, it is important to ensure you have fully charged the e-cig batteries and fully read the instruction manual. As with any premium e-cigarette, there is a slight break in period for all batteries. As you continue…

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