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  • E-Cigarette Troubleshooting and Problems(30)
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11 Is there atomizer troubleshooting steps available?

There are many common steps to troubleshoot atomizer issues and determine if and when a replacement is needed. 1. Replace the blank cartridge the unit is shipped with and installed a new cartridge before you get started with your unit. If you have been using…

12 It is hard to inhale or draw on my electronic cigarette, is this normal at first?

When you first receive your ProSmoke electronic cigarette kit and get started you will find that it will get easier and easier to inhale as your atomizer constitutes to break in. You will continue to get more vapor, better throat hits, and easier inhalation…

13 It tastes like a different flavor or the last flavor I used when I smoke my e-cigarette. How do I fix this?

As your atomizer continues to break in while you start to use your ProSmoke, you will notice better throat hits, more flavor and better performance. If you are getting a flavor that is different than your cartridge currently on your ProSmoke e-cigarette,…

14 My battery charger turned green right away during my initial charge, do I still need to leave the battery on the charger for 8 hours?

We do recommend the priming charge for an extended length of time for the initial charge only, despite the charging indicator turning green. Please note since all components are tested prior to shipment, your batteries will already have an initial charge…

15 My battery indicated a full charge right away when charging the first time. Is this normal?

We do recommend the priming charge for an extended length of time for the initial charge only, despite the charging indicator turning green. Please note since all components are tested prior to shipment, your batteries will already have an initial charge…

16 My battery is not lasting as long as expected. How can I fix this battery life issue?

When starting to use your electronic cigarette, it is important to ensure you have fully charged the e-cig batteries and fully read the instruction manual. As with any premium e-cigarette, there is a slight break in period for all batteries. As you continue…

17 My battery isn't working. Is there troubleshooting steps?

Most e-cigarette battery issues can be resolved easily with some common troubleshooting steps. 1. Please ensure the batteries were charged for the initial 8 hour priming charge. Normal charging will only take an hour or so but the first should be 8 hours…

18 My e-cigarette battery is blinking. What does this mean?

Your ProSmoke batteries will blink or flash under multiple scenarios. If your e-cigarette blinks during usage about 2 to 5 times, this is the safety mechanism activating and letting you know that you have been overusing the e cigarette and should stop using…

19 My e-cigarette is getting hot or warm during use; Is this normal?

The ProSmoke e-cigarette is designed to heat up and add warmth to the vapor for the most realistic smoking experience possible. As with any e-cigarette, the units are designed to engage when airflow comes through the unit, so if they are fully assembled in…

20 My e-cigarette isn't working or is broken. How can I fix it or set up a replacement?

The ProSmoke is a consistent and top performer of the industry. Since we have less than a 1% defective rate and all equipment is tested prior to shipping to the customer, 9 out of 10 times when users are just getting started with their e-cigarette and are…

WARNING: This product is intended for use by persons 18 or older, and not by children, women who are pregnant or breast feeding, or persons with or at risk of heart disease, high blood pressure, diabetes, or taking medicine for depression or asthma. If you have a demonstrated allergy or sensitivity to nicotine or any combination of inhalants, consult your physician before using this product. This product is sold purely for recreational purposes - it is not a smoking cessation product and has not been tested as such. You must be over the legal age in your state to buy or use this product.

Nicotine is highly addictive and habit forming. Keep out of reach of children. This product contains Nicotine, a chemical known to the state of California to cause birth defects or other reproductive harm.