When I try to order, I get an invalid zip code, failed to add package, or other address error and cant complete my order and checkout. How do I fix this?
If you are receiving errors when trying to go to your cart or a zip code error upon checking out, this is due to entering an invalid zip code when signing up for an account on our system. You have a few options to resolve this.
1. Update your zip code and account details in the MY ACCOUNT section of the website here.
2. Contact customer support to request they update it for you or remove your account so you may resign up. You can contact them here.
3. Sign up for another account on your own using a different email and ensure you use the correct address and zip code.