I live in the UK or outside of the United States, does your wall plug work where I live?
All Starter kits come with a wall plug and USB cable designed to work together to charge the unit by plugging it into a wall or USB equipped device. The wall plug is designed for U.S. sockets and not abroad. Since the USB charging cable is universal to USB ports, this can be used no matter your location and will be used to charge the units for customers unable to use the traditional wall plug. You ARE able to use a wall plug with USB port if you have one available for our unit.