Customer Support has contacted me to verify my order details, what should I do?
AA-00298
In cooperation with the major credit card companies, banks, and debit card providers, our credit card processing department has established a set guidelines to ensure the purchase process at ProSmoke is fast, safe, and 100% secure. Although the initial purchase has gone through our system, customer service might still be required to contact you via the website to confirm details from the method used to purchase the product.. DON'T WORRY! This does not indicate anything is wrong, but is done simply to protect ProSmoke and our valued customers from inaccurate, fraudulent, or incorrect orders.
Once the requested information is provided and details verified, your order will be tested, processed, and shipped immediately.
Please note that although the Help Desk is encrypted and secured, ProSmoke will never ask for your full 16 digit credit card number and will only communicate through the online help-desk at www.ProSmokeStore.com.. Never share your private or financial information to others unless you are sure our communication meets this criteria.
ProSmoke is protected by encrypted SSL, VeriSign Trusted, has a Better Business Bureau A rating, and is a verified UpFront Merchant.
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 | By law we must forward all fraudulent information to the proper authorities to comply with current internet fraud laws and we prosecute all fraudulent charges. If you are unsure about your purchase, request to cancel it immediately to avoid prosecution. |