At ProSmoke, we strive for full customer satisfaction! It is that simple! Unlike most companies, when you contact ProSmoke support electronically, we assign a single customer service rep to handle your questions and issues so you get consistent and responsive customer service throughout your entire correspondence.

You can also use live chat to ask presales questions before making you purchase through our online store. If our live chat representatives are unavailable, you will automatically be redirected to our Help Desk where you can submit a support ticket where we will get back to you promptly.

Before using live chat please check the comprehensive knowledgebase and FAQ for answers to common questions here. The Live Chat Representatives are for PreSales questions only. Post sales and support inquiries can be directed through the website here.