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My international order says NO-Nicotine but I ordered nicotine.

Author: ProSmoke Electronic Cigarettes Views: 1006254 Created: 02/28/2017 07:06 am 100% Rating / 99 Voters

Don't worry, your order has shipped with the nicotine level you originally ordered!

As we communicate in the shipping confirmation email of all International orders, some might state NO NICOTINE on the invoice, despite it being the correct level that you purchased. We understand this can be confusing, so please read on to learn more about why this happens.

We have a dedicated group of facilities for shipping International orders and when those were opened, the shipments leaving those specific facilities were typically non-nicotine and the printed the invoices stated as such.  As we grew into a global organization with worldwide fulfillment, those facilities started to handle more and more countries, shipping both nicotine and non-nicotine orders.

In order to accommodate those new shipping locations, we have added a simple sticker identification system to help customers identify and confirm their orders contents easily.  The sticker colors are:

Nicotine LevelSticker Color

 None (0 mg)

'NONE' Sticker

 Low (8mg)


 Medium (14mg)


 High (18mg)


 Extra High (22mg)

 Neon/Bright Orange

 Super Extra High (28mg)

 Neon/Bright Yellow



Please note the ONLY time your order would be shipped with no nicotine is when it was ordered by the customer.  All cartridges with no nicotine will have a big 'NONE' sticker on the front of the cartridge pack.  If there is no big sticker that says NONE, then your cartridges are NOT zero nicotine.

We are also proud to have a 99.998% accurate shipping record since September 2011; when we opened our newest shipping facilities.  All orders are verified twice prior to shipment, including testing, and are even video taped and catalogued automatically during the process.  We are excited to have the fastest and most accurate shipping in the market place.  Should you have any questions, please contact our customer support desk on the website.

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WARNING: This product is intended for use by persons 18 or older, and not by children, women who are pregnant or breastfeeding, or persons with or at risk of heart disease, high blood pressure, diabetes, or taking medicine for depression or asthma. If you have a demonstrated allergy or sensitivity to nicotine or any combination of inhalants, consult your physician before using this product. This product is sold purely for recreational purposes - it is not a smoking cessation product and has not been tested as such. You must be over the legal age in your state to buy or use this product.

Nicotine is highly addictive and habit forming. Keep out of reach of children. This product contains Nicotine, a chemical known to the state of California (Proposition 65) to cause birth defects or other reproductive harm. No statements made on this site have been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease