E-Cigarette KnowledgeBase and FAQ for Electronic Cigarettes - E-Cigarette Troubleshooting and Problems

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  • E-Cigarette Troubleshooting and Problems(33)
1 Electronic Cigarette & Vaporizer Online Manual And Quick Start Guide Featured

GETTING STARTED Charging the ProSmoke Portable Charging Case: • Using the included USB cable, you can charge your charging case using the USB port on a computer or with the wall adapter included in the starter kit. • When the charging case is plugged…

2 Troubleshooting Steps to resolve common e-cigarette and vaporizer problems Featured

If you are experiencing performance issues with your electronic cigarette, here is a list of standard troubleshooting steps to resolve the most common issues. ProSmoke tests every single peice of equipment that is ordered prior to shipping to the customer…

3 How are the e-cigarettes painted or finished to prevent them from scratching, chipping or flaking?

ProSmoke has one of the best finishes of any electronic cigarette product on the market. When the batteries and atomizers are manufactured, their finish is applied electrostatically to provide a finish that is durable and going to survive usage from any customer.…

4 I am experiencing short e-cigarette cartridge life, why is this and what can I do to resolve it?

Our cartridges have quite a large capacity so getting a short cartridge life might be a contribution of different factors. Things that could possibly decrease your cartridge life are: Leaving cartridges open, with no cork after removing them from their sealed…

5 I am getting liquid in my mouth from the cartridges. How can I fix this?

Sometimes the contents of the cartridges can be shuffled during shipment causing excess liquid to come through the mouthpiece and leak if. Inhaling with too much force. It can also cause liquid to be drawn through the cartridge into your mouth. The easiest…

6 I am not getting a good throat hit or can't feel the vapor when I inhale. Is this normal?

When starting to use your electronic cigarette, there is a slight break in period for all atomizers. As you continue to use your atomizer during the first week, the throat hit and draw (ease of inhalation) will become more robust and natural. When starting…

7 I do not taste much flavor when using my e-cigarette. How can I fix this?

If you are just starting with e-cigarettes and have been a heavy smoker, we call this "Smokers Syndrome". It is the initial period that heavy smokers have when starting with e-cigarettes and through the absence of traditional cigarettes, start to get a much…

8 I find it tough to inhale or draw on my e-cigarette; almost like a straw. Whats wrong?

After you first receive your ProSmoke electronic cigarette and start to use the unit, there will be a slight break in period for the atomizer that will eventually give you the smooth, literal draw of a traditional cigarette. Since the break in period is common…

9 I have ingested some of the liquid from my cartridge. Is this dangerous or bad?

There is typically no immediate safety or poison concerns for ingesting nicotine unless it is in a much higher volume than what is contained in our cartridges. As with any high capacity e-cigarette, sometimes the contents of the cartridges can be shuffled…

10 I rinsed clean my e-cigarette atomizer and its no longer producing vapor. What is wrong?

If rinsing your atomizer was recommended by customer service and you are having inadequate performance or vapor is not being produced, this is typically due to the atomizer not being completely dry. If moisture is still on the inside of the atomizer after…

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WARNING: This product is intended for use by persons 18 or older, and not by children, women who are pregnant or breastfeeding, or persons with or at risk of heart disease, high blood pressure, diabetes, or taking medicine for depression or asthma. If you have a demonstrated allergy or sensitivity to nicotine or any combination of inhalants, consult your physician before using this product. This product is sold purely for recreational purposes - it is not a smoking cessation product and has not been tested as such. You must be over the legal age in your state to buy or use this product.

Nicotine is highly addictive and habit forming. Keep out of reach of children. This product contains Nicotine, a chemical known to the state of California (Proposition 65) to cause birth defects or other reproductive harm. No statements made on this site have been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease