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If you have reached this page when trying to contact our live chat, this means there is more than 100 people in the live chat queue or it is after normal business hours for live chat. In order to provide customers with the best support experience available and prevent long waits at our busiest times, live chat automatically closes to allow customers to use our normal Help Desk to ask any questions they have to our staff. The Help Desk is extremely fast and responsive and will continue to provide the support experience you should expect from ProSmoke. We also recommend checking out the e-cigarette FAQ and Wiki before contacting us for answers to common questions and problems.
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