At ProSmoke, we strive for full customer satisfaction! It is that simple!  Unlike most companies, when you
contact ProSmoke support electronically, we assign a single customer service rep to handle your questions
and issues so you get consistent and responsive customer service throughout your entire correspondence. 

Contact us below and see how we keep our customer satisfaction ratings so high.  The Help Desk will be your
single point for all your communications with ProSmoke.  Everything is saved, organized, and easy to access.
You are even notified when there are updated to your ticket via email!

Please log in to view your tickets.

To ensure our customers get the best customer service experience, we direct all customer purchases, inquiries and support issues be entered through the website so we have electronic records and consistent communication throughout your entire experience. Our call center staff is limited and this also ensures all customers get the fastest response possible!

Corporate and Toll Free numbers are NOT USED for customer support, solicitation, or ordering. All requests should be directed through the support ticket system. ProSmoke Electronic Cigarettes has numerous locations that operate during traditional business hours of Monday-Friday 8-5pm CT.

To view toll free and support numbers, please click here.