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GET LIVE SUPPORT FOR YOUR ELECTRONIC CIGARETTE PRE-SALES QUESTIONS
At ProSmoke, we strive for full customer satisfaction! It is that simple! Unlike most companies, when you contact ProSmoke support electronically, we assign a single customer service rep to handle your questions and issues so you get consistent and responsive customer service throughout your entire correspondence.
You can also use live chat to ask presales questions before making your purchase through our online store. If our live chat representatives are unavailable, you will automatically be redirected to our Help Desk where you can submit a support ticket where we will get back to you promptly.
IF CHAT IS UNAVAILABLE: Please note: if live chat is not available, it is either not during the proper business hours or there are more than 150 people in the support queue for help. At 150 customers in queue, chat will automatically limit availability to provide the best customer experience available and prevent customers from waiting an exceedingly long time for live support. In these cases, please use the help desk here.
Before using live chat please check the comprehensive
The Live Chat Representatives are for PreSales questions only.
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